Frequently Asked Questions

Below are some frequently asked questions, have a read-through, you might find your answer here!

If not, please don’t hesitate to contact us!

Are the products Gluten Free?

Our products are not gluten free (we also do not advertise it as such). Although, what we use is called Vital Gluten and it is in short, a pure plant-based protein.

A company in Sweden washes/deconstructs the wheat gluten until ALL the starches/FODMAPs/sugars are washed off and only the pure gluten (protein) remains which is then dried out into a yellowish powder, similar to whey protein powder.

We use this to bind instead of eggs. You get many grades of “gluten”, however, the one we use specifically is super high in protein, so it has been proven safe for most of our gluten intolerant/sensitive clients.

We have many clients who are gluten intolerant and have even had a handful celiac be able to use our products, some even current.

We do however suggest you consult your GP first or us if you are celiac and want to try it.
Although we are not doctors or give medical advice, the products definitely do work for a wide range of people with different intolerances/allergies/sensitivities and should definitely be given a chance.

This is truly a unique product.

We also believe FODMAPS (sugar) causes the inflammation, like all sugar does really… and not the gluten (protein) necessarily. 

Is it Banting friendly? What about the oats?

We use a bit of oats as a source to activate the yeast and all that remains of the oats after baking is the oat fibre. This is part of the reason our breads are so low in carbs.

Officially lab tested at just under 7g carbs/100g. Our products have also been proven to be ketogenic & diabetic friendly.

Have a read through our customer reviews on our Facebook page, numerous ones are from clients with diabetes and the oats do not affect them, since only the oat fibre remains.

If you’re a banter, we do not advertise as banting friendly, for technical reasons like this but once again, this is ketogenic bread that cannot spike your sugar levels and in other words cannot take you out of ketosis… which is essentially what Banting is about.

Is it diabetic friendly / sugar free?

It most definitely is. This is who we cater for!

Our products do not spike sugar levels, making it a perfect bread replacement for anyone with insulin problems. As a bonus it is also wheat free, vegan friendly, it stores amazingly well (frozen), it toasts wonderfully, but our number one priority is keeping those sugar levels constant.

Normal white bread contains between 25 to 40g carbs per slice (5 to 8 teaspoons sugar)
Rye and Low Gi breads contain about 15- 25g carbs per slice (3 to 5 teaspoons sugar)

Our bread contains 1.2g carbs per slice (not even a quarter teaspoon sugar). So there truly is no comparison.

What products are vegan friendly?

Bread, Hamburger, Pita, Hotdog, Bagel, Wrap, Pizza, Activated Charcoal Buns, Mini buns, French loaf, Crumbs, Crackerbread.

What is required to become an agent?

If you want to become an agent, please register here.

We have agents across South Africa.

If you are interested to redistribute our products the process is pretty straight forward.
You will need a freezer to keep excess stock.

Minimum orders to qualify for “agent prices” are R1400 or (40 mixed units or more) and that also gets you free delivery anywhere in SA.

Orders MUST BE IN before 17h00 Saturdays for the following week’s deliveries.
All stock is baked and sent fresh on Mondays and usually takes 2-4 working days to be delivered, depending on your location.

From there products must be kept frozen or be sold. All products should be in the freezer by Friday Night. Clients can re-freeze what they buy from you or keep in the fridge for 7 days or so.

We have certain branding available upon request at additional cost.

How do I order and how long will I wait for the order to arrive?

You can buy online here.

We have agents in most centres. Please check here if you want to find an agent in your area.

All orders for the week must be in by 17h00 on Saturdays please.

Sundays we process all orders.

Monday, Tuesday and Wednesday we bake and send fresh so that most people receive their stock between Wed and Friday.All stock should be in a Freezer by Friday night. The expiry date on the products is for when you freeze the bread (up to 6 months)
So, in short, order before end Saturday, receive between Wednesday and Friday the following week.

Are your bakery products halaal?

Yes, our bakery products are Halaal. Please see our certificate.

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Flat Rate Shipping on all orders over R450
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